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Start with your controller.

RC PRO, RC PRO 2, RC 2 and RC PLUS use different mounting products. Match the full controller name, then check the required clamp, cable and attachment points.

Help us check your setup

• Exact controller model
• LifThor product name or a clear photo
• Phone, tablet or monitor model
• Any existing mounts, clamps or adapters

Our two-year manufacturer warranty covers qualifying workmanship and material defects. It is additional to your statutory rights against the seller and does not shorten those rights.

Starting a claim

Contact your supplier, authorised dealer or LifThor support. Include your proof of purchase, product model, a description of the issue and photographs. Support will review the case and explain the next steps.

Email: support@lifthor.com

Thor’s Drone World store

For direct webshop purchases, our return offer runs for 30 days from receipt of the goods. This does not limit your statutory rights. Please complete the return request form first. We will review your request and contact you with the next steps. Wait for our return instructions before sending any goods.

Need help with the form? Contact support →

A retailer or dealer

Contact the retailer you purchased from about its return policy. LifThor cannot accept a return on the retailer’s behalf or override its terms. You can still contact us about an applicable manufacturer warranty.

Product & customer support

For a warranty enquiry, include your product name, purchase receipt, a description of the fault and photos.

Support email addressCopy email address

If your email app does not open, copy this address into your usual email service.

Business & dealer enquiries

Retail partnerships and professional purchasing.