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In the Woods

TDW Return 

For products purchased directly on,* the buyer has the right to return the product(s) in case they are not completely satisfied with our product(s) within 30 days after its purchase date for a refund. The 30-day period begins the day the order was shipped out.

However, the buyer is solely responsible for absorbing the shipping cost; both the initial shipping as well as the return shipping. Once we have received and inspected the returned product(s) we will send you an email to notify you that we have received your returned product(s). Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 1 to 3 working days.

*For purchases through one of our retailers please contact them directly and ask about their return policy, we can't accept any unit on their behalf nor overrule their terms and conditions

Other Inquiries 

For any other inquiries please send us a email  at /
or contact us below.

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